The Cultural Competency Quiz

You are a healthcare professional. You have patients from various cultural backgrounds. Are you effectively communicating with your patients to get the results you want? Have you said something unintentionally that is culturally unaware? Take this quiz to see how where you can improve as a healthcare professional!

* First Name

* Last Name

* Email Address

1. Are you fascinated by other cultures or wanting to learn another language?

Yes

2. If someone doesn't speak English tries to communicate with you, you...

Walk away as you don't feel comfortable interacting further

Try to look around to see if you can find someone to help translate

Try to speak English slowly to them and see they understand some

3. You saw an Asian student standing in the crowd and you want to make a conversation, you walk toward this person and said:

Are you from China? you look so much like my friend from college!

Which country are you originally from?

4. The Asian person from question 3 told you she is from China, you said:

The Chinese virus is horrible! Are you supposed to be here?

I love fortune cookies!

Which part of China are you from? Tell me about your town

Trying to say "Ni Hao Ma" (How are you?) in Chinese

5. The process of learning languages is like:

A straight line

A curve

A zigzag

6. Someone with an ethnic name came to check in at the front desk, you are the receptionist and you can't pronounce this name, you:

Make a joke with your coworkers quietly then try to pronounce it yourself

Summon with a hand gesture without calling the person's name since you don't know how it's best to avoid it

Ask the person how he or she pronounces his or her name, repeats it to be sure

Pick an easier part of the name to pronounce, for example, Mr. Patel

7. Your workplace has mostly Caucasian and one Indian coworker who seems quieter than most, this Indian coworker:

Should try harder to fit in to American culture

Doesn't seem to want to talk us and we should respect his/her wishes to let him/her be

Possibly feel out of place and we should perhaps invite her to the next gathering

8. Your patient doesn't speak English. Her neighbor came to translate for her. After the patient left, her neighbor called and said she is coming to pick up the prescription on the patient's behalf, you:

Say no because the patient is not present. Make the patient come back with her translator

Let her neighbor pick up the prescription.

9. Doctors need to be more culturally competent than the team members because doctors make the treatment decisions.

True

False

10. You can't be culturally competent without knowing the language.

True

False

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