The Satisfaction Survey
* First Name
* Last Name
* Email Address
 
How did you hear about us?
 
What was the name of the technician that serviced your equipment?
 
Were we able to schedule the appointment at a convenient time for you?
Not Convenient
Very Convenient





 
Did we arrive when we we said we would?
Not even close
Right on time





 
Did we do a good job of listening to you?
No, it was like talking into the void
Yes! Y'all were very attentive





 
Did we address all your concerns?
No, all of my concerns still exist
Yes! I have no more concerns





 
Did we do a good job explaining to you what needed to be done?
No, I remained clueless
Yes! It felt like I was in a how-to video





 
Were we curteous and professional throughout the project?
No, so so rude
Absolutely! Very respectful





 
Did we resolve all your problems and complete the job in a timely manner?
No and No
Yes and Yes





 
Would you use us again?
 
Would you refer us to your family and friends?
 

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