How did you hear about us?
What was the name of the technician that serviced your equipment?
Were we able to schedule the appointment at a convenient time for you?
Did we arrive when we we said we would?
Did we do a good job of listening to you?
Did we address all your concerns?
Did we do a good job explaining to you what needed to be done?
Were we curteous and professional throughout the project?
Did we resolve all your problems and complete the job in a timely manner?
Would you refer us to your family and friends?
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