1
We cultivate curiosity and wonder in our culture.
2
Sharing fresh ideas and taking prudent risk are part of our cultural fabric.
3
We foster constructive criticism. We never attack someone's new marketing idea or character for personal gain.
4
We welcome viewpoints from various stakeholders, not the loudest or most seasoned person in the room.
5
I guide discussions based on evidence from customers, sales teams, outside advisers, and others. This helps us discover unmet customer needs and innovation.
6
Our marketing leaders are comfortable dealing with ambiguity.
7
I am aware of my "global goggles." In other words, I recognize the perspectives that we carry with us from our earlier years. When it comes to innovation, I am willing to question and suspend them.
8
I consistently create "think time" for myself, and encourage others to do the same.
9
We foster a high level of trust and emotional connections across our management teams.
10
As a leader, I treat failure as a learning moment, and ensure we share lessons learned across the team.
11
We adapt to change quickly, especially when it comes to innovation.
12
I understand and can explain our growth discipline (customer intimacy, operational efficiency, or product innovation). I ensure that our marketing innovations are designed around that single discipline.
13
We can recite our strategic priorities (fewer than 5), and they help guide our innovation-related discussions.
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