Welcome to the Clarity Quiz! 
 
Lack of clarity collectively costs companies, educational institutions, government agencies, and nongovernmental organizations billions of dollars per year and prevents leaders and team members from being able to contribute their best. 
 
It doesn’t have to be this way.
 
Operating with clarity leads to better decisions, higher quality work, less stress, and better overall performance—both for the organization as a whole, and for the individual leaders and team members within it.
 
This quiz assesses the degree to which you personally pursue clarity at work, and your perception of your organization’s clarity in five areas: Purpose, Priorities, Processes, Performance, and Problem Solving.
 
You’ll rate 45 statements from strongly agree to strongly disagree. Most people complete the quiz in 10 minutes. For the best results, read all of the statements thoroughly and then answer quickly to avoid second-guessing your responses.
 
You’ll receive immediate feedback in the form of seven scores and suggestions for how to raise your score in each area. The seven scores cover:
  • The overall degree of clarity with which your organization operates
  • The degree of organizational clarity in each of the 5 Ps listed above
  • The degree of clarity with which you personally operate
As you take the quiz, please define "organization" based on your role and the size of the organization. For example, if work for a small business or are a senior leader, you may be able to assess clarity across the entire company. If you work for a larger organization or you're closer to the frontlines, you may only have experience with and insights into a work team or department. In this case, the "organization" is your department.

One final note: this quiz is a perception inventory. Your results provide a directional baseline to help you and your organization shine a light on those areas in greatest need of improvement, and a few options for taking action that will result in greater organizational and personal clarity. If you don't have the authority to define organization-wide direction, consider sharing your Clarity Quiz results with your leadership team.
 
 
 
Contact Information

We’ll send a copy of your results to the email address you provide.

* First Name
* Last Name
* Email Address
We won’t sell your information to anyone else, though we do send occasional emails with high-value content. You may unsubscribe at any time.

Tell us a little about yourself

Age
Gender identity
Current role
Industry
Ready?

To assure accurate scoring, please read all statements thoroughly
before responding. It’s usually best to take your first response. Be honest.

1. People in my organization can describe the full range of customers we provide our goods and/or services to, whether end users (ultimate customers) or third party intermediaries.

Strongly Disagree
Strongly Agree
Strongly Agree
2. My organization describes the goods and/or services we provide in terms of the problem(s) it solves for our customers.

Strongly Disagree
Strongly Agree
Strongly Agree
3. It's standard practice in my organization to share an agenda and objectives prior to meetings.

Strongly Disagree
Strongly Agree
Strongly Agree
4. When organizational priorities change, the reason(s) for the change are clearly communicated.

Strongly Disagree
Strongly Agree
Strongly Agree
5. When communicating verbally, I tend to consider my intent and desired outcome before speaking.

Strongly Disagree
Strongly Agree
Strongly Agree
7. My work area actively uses visual boards to communicate work status and/or performance.

Strongly Disagree
Strongly Agree
Strongly Agree
6. When processes are changed in my work area, the changes usually make the work easier to accomplish.

Strongly Disagree
Strongly Agree
Strongly Agree
8. In the course of doing my job, I often need to correct information I receive, add missing information, and/or clarify information that could have been complete, accurate, and clear to begin with.

Strongly Disagree
Strongly Agree
Strongly Agree
9. I take time for uninterrupted thinking nearly every day.

Strongly Disagree
Strongly Agree
Strongly Agree
10. The actions of leaders in my organization typically reflect what they say (versus saying one thing and doing another).

Strongly Disagree
Strongly Agree
Strongly Agree
11. We have a high-level visual dashboard that shows how we're performing as an organization against defined targets for a small number of performance metrics or KPIs (key performance indicators).

Strongly Disagree
Strongly Agree
Strongly Agree
12. When I'm in a learning setting (e.g., classroom, training session, etc), I tend to not ask the questions I have.

Strongly Disagree
Strongly Agree
Strongly Agree
13. When process, policy, structural, or physical changes are made in my organization, the reason(s) for the changes are clearly communicated.

Strongly Disagree
Strongly Agree
Strongly Agree
14. My organization's priorities shift too much.

Strongly Disagree
Strongly Agree
Strongly Agree
15. The work processes I'm involved with are clearly documented, up-to-date, accessible, and referred to regularly.

Strongly Disagree
Strongly Agree
Strongly Agree
Keep Going!

Only one more page after this one.
 
16. When I need input or help with a project or work assignment, I know who to consult for help.

Strongly Disagree
Strongly Agree
Strongly Agree
17. When someone with higher authority than me gives me a task to do, I accept the assignment without asking questions, even if the request lacks detail or is otherwise unclear.

Strongly Disagree
Strongly Agree
Strongly Agree
18. Leaders in my organization operate with humility and curiosity (versus arrogance and blame).

Strongly Disagree
Strongly Agree
Strongly Agree
19. Leaders in my organization regularly visit work areas to learn about the obstacles that work teams face.

Strongly Disagree
Strongly Agree
Strongly Agree
20. When people use acronyms, terminology, or concepts that I'm not familiar with, I typically ask them to explain.

Strongly Disagree
Strongly Agree
Strongly Agree
21. When solving problems, I typically use a defined methodology, such as PDCA, PDSA, DMAIC, 8D, TBP, OODA, etc.)

Strongly Disagree
Strongly Agree
Strongly Agree
22. In my organization, problems often recur after people believe they've been solved.

Strongly Disagree
Strongly Agree
Strongly Agree
23. People in my organization can list the full range of goods and/or services we offer to our customers.

Strongly Disagree
Strongly Agree
Strongly Agree
24. People in my organization understand how their work contributes to our purpose and long-term strategy.

Strongly Disagree
Strongly Agree
Strongly Agree
25. My organization does a good job of communicating priorities.

Strongly Disagree
Strongly Agree
Strongly Agree
26. I ask clarifying questions before fulfilling a request that I don't understand.

Strongly Disagree
Strongly Agree
Strongly Agree
27. People in my organization understand how their work contributes to delivering value to the customer.

Strongly Disagree
Strongly Agree
Strongly Agree
28. My role and the work environment I'm in enable me to perform to my fullest capabilities.

Strongly Disagree
Strongly Agree
Strongly Agree
29. In my work area, people have many different ways of doing the same work.

Strongly Disagree
Strongly Agree
Strongly Agree
30. I usually know how well I'm meeting my supervisor's expectations real-time (versus quarterly or annually).

Strongly Disagree
Strongly Agree
Strongly Agree
Last Page
31. My organization has adopted a defined methodology for solving problems, such as PDCA, PDSA, 8D, DMAIC, OODA, TBP, etc.

Strongly Disagree
Strongly Agree
Strongly Agree
32. My organization doesn't have a stated purpose (why we do what we do).

Strongly Disagree
Strongly Agree
Strongly Agree
33. I'm unclear about the direction my organization is headed in over the next few years.

Strongly Disagree
Strongly Agree
Strongly Agree
34. My organization has a culture where people can speak candidly about problems and concerns.

Strongly Disagree
Strongly Agree
Strongly Agree
35. When I disagree with someone at work, I usually pause to consider his/her point of view.

Strongly Disagree
Strongly Agree
Strongly Agree
36. At the end of meetings in my organization, it's clear what decisions were made, what actions need to be taken, by when, and by whom.

Strongly Disagree
Strongly Agree
Strongly Agree
37. I'm generally aware of how I'm feeling about circumstances around me as they unfold.

Strongly Disagree
Strongly Agree
Strongly Agree
38. Leaders in my organization genuinely want to know the truth about how we're operating and the problems I see.

Strongly Disagree
Strongly Agree
Strongly Agree
39. I'm clear about my role and responsibilities.

Strongly Disagree
Strongly Agree
Strongly Agree
40. Leaders in my organization seek to understand problems before they decide what the best solutions are for addressing them.

Strongly Disagree
Strongly Agree
Strongly Agree
41. When I send an email, I typically lead with the purpose of the email and what decision or action I want the recipient to take, followed by background information and details.

Strongly Disagree
Strongly Agree
Strongly Agree
42. The degree of chaos in my organization interferes with my ability to perform at my best.

Strongly Disagree
Strongly Agree
Strongly Agree
43. When I have a lot to accomplish, I switch back and forth between tasks.

Strongly Disagree
Strongly Agree
Strongly Agree
44. I know how my organization is performing in three areas: customer experience, operationally, and financially.

Strongly Disagree
Strongly Agree
Strongly Agree
45. When I'm presented with a problem, I typically learn the root cause(s) for it before I attempt to solve it.

Strongly Disagree
Strongly Agree
Strongly Agree
 

Oops!

Looks like an error occurred. Sorry about that!